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1. Privacy Policy

Your privacy is important to us, and we thrive to protect your privacy. This statement outline our policy with respect to collection, usage and sharing of your information and the ways that you can protect your privacy. By using our products, services and visiting this website, you agree to this privacy policy. If you do not agree to our policy, please do not use our products, services and visit our website. This statement outlines what information is collected; the reasons for its collection; the uses and disclosure of the information collected; the steps we take to protect your information. This Privacy Policy applies to the information that we obtain through your use of Qandim and Qandim pro services, including our Qandim website (, Qandim mobile application(s), and other services (collectively “Services”). Your privacy matters to us so please take the time to familiarize yourself with our policies, and if you have any questions please contact us at


2. Information We Collect

Information we collect directly from you

You are providing us information when you contact and interact with our representatives; inquire about or use our products and services; visit, use, or share your information on our website; purchase our products and services. The information that you provide us will be collected which may include, but is not limited to:

  • Contact information, which including your name, address, email address, telephone, or mobile number; 
  • Employer-related information, such as your title and the company's name, address, and phone number; 
  • Your payment information which may be include form of payment, credit or debit card number, or other financial information related to the payment; 
  • Your account number with Qandim and its affiliates; 
  • Geolocation of any computer, mobile device, or other electronic device used to access a Site, App or product; 
  • Information regarding the products or equipment purchased; 
  • Information regarding your usage of, and performance of, our products, equipment and Apps; and 
  • Charges you incur and other information relating to your transactions. 
  • Other information that you share with us when interact with us such as when you request customer support, sign up for a mailing list, or communicate with us via email or social media sites. 

Information we collect from other sources

We may obtain information, listed in the above including personal information, from third parties such as our partners and service providers, and combine it with other information we collect from you. Information Automatically Collected We may use cookies, web beacons, pixel tags, JavaScript, or other technologies to collect certain information about visitors to any of our Sites or Apps and interactions with our emails and online or mobile advertisements, and may use such information to allow Lightspring Corporation to keep track of analytics and certain statistical information which enables us to improve our Sites and Apps and provide you with more relevant content and advertising on our Sites, Apps, or other websites or mobile applications. We may automatically collect certain information from you, including but not limited to your browser type, device type, operating system, software version, Internet Protocol (“IP”) address, geolocation, phone model, phone operating system, and the domain name from which you accessed the Services. We also may collect information about your use of a Site or App, including the date and time you visit the Site or App, the areas or pages of the Site or App that you visit, the amount of time you spend viewing or using the Site or App, the number of times you return to the Site or App, other click-stream or site usage data, emails that you open, forward or click-through to our Site or App, and other sites that you may visit. We may also use third party cookies and other technologies to support our Services, provide services on our behalf, facilitate business transactions on our behalf, or provide relevant advertising to you. Some of these third parties may use technology such as cookies, web beacons, pixel tags, log files, or Flash cookies on our Sites or Apps, which may send some of the above-referenced information to those third parties.


3. Uses of information collected

We may use the information we collect for a variety of purposes, including to: 

  • Verify user information and process and complete transactions, deliver products and services and send you related information, including purchase confirmations 
  • Provide, operate, maintain, improve, personalize, and promote our Services. 
  • Develop new products, services, features, and functionality. 
  • Enable you to access and use our Services. 
  • Communicate with you, including responding to your comments, questions, and requests; providing customer service and support; providing you with information about services, including technical notices, updates, security alerts, administrative messages. 
  • Monitor and analyze trends, usage, and activities in connection with our Services. 
  • Investigate and prevent fraudulent transactions, unauthorized access to our Services, and other illegal activities. 
  • Interact with third parties that require your information to deliver information, products and services that you requested or purchased.


4. Sharing and Disclosures of information

We may share your personal information we collect in the following ways: 

  • With our affiliated companies, retailers and dealers, including subsidiaries of such companies; 
  • With our third party service providers that provide business, professional or technical support functions for us; 
  • With our agents, licensees, and other companies that assist us in providing a product or service to you, including, but not limited to, making your purchase and installation; providing you with customer assistance; processing and/or confirming your transactions; providing you with the services you requested; assessing creditworthiness; billing and collecting any amounts owed in connection with your account or products or services purchased; or recovering any monies due, such as through debt collection agencies; 
  • With our select licensees, affiliates, retailers and business partners that we believe may have offers of interest to you, including for their own marketing purposes; 
  • We may also engage one or more third-party service providers to serve online advertisements on our behalf. 
  • As necessary if we believe that there has been a violation of our Terms of Use or of our rights or the rights of any third party; 
  • To respond to legal process or when compelled by law enforcement or regulatory agencies as required by law; 
  • With third parties that use aggregate or non-identifying data to improve the overall experience of our Services.


5. The Choices You Have With Your Information

You may decline to share certain personal information with us, in which case we may not be able to provide to you some of the features and functionality of our Services. You may update or correct some of your personal information at any time by contacting us at You may opt out of receiving promotional communications from us, by using the unsubscribe link within each email. Even after you opt out from receiving promotional messages from us, you will continue to receive administrative and security messages from us regarding the Services.


6. Data Security

We take reasonable measures to protect your personal information in accordance with this Policy. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us.


7. Protecting Children’s Policy

Children's privacy is important to us. Our Services are not directed to children under 13. We do not purposefully collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us at


8. International Users

Our Services are hosted in the United States and processed globally. If you choose to use the Services from countries or regions outside of the United States with laws governing data collection and use that may differ from U.S. law, please be informed that you are transferring your information outside of those regions to the United States for storage and processing. By providing your information, you consent to any transfer and processing in accordance with this Policy.


9. Changes to Our Privacy Policy

We may change this Privacy Policy from time to time. If we make any changes, we will notify you by revising the “Last Updated” date at the top of this Privacy Policy and, in some cases, where appropriate we may provide you with additional notice (such as adding a statement to the home screen or sending you an email notification). Your continued use of our Services after the revised Policy has become effective indicates that you have read, understood, and agreed to the current version of this Policy.


10. Location permission

The app asks for location permission strictly the the proper function of the app to locate devices that this app is connected or intends to connect to. Location access is terminatd once the app is stopped. We do not sell your location for the purpose of serving advertising.


11. Contact Information

Please contact us with any questions or comments about this Policy, your personal information, our use and disclosure practices, or your consent choices by email at